Privacy Policy

Your privacy is critically important to us. At CrowdCircle, we have a few fundamental principles:

• We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
• We store personal information for only as long as we have a reason to keep it.
• We aim for full transparency on how we gather, use, and share your personal information.

1. Information We Collect

We only collect information about you if we have a reason to do so, such as providing our services, communicating with you, or making our services better.

2. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

Specifically, we maintain user account data for the lifetime of your active account. If an account remains inactive for 24 months, we will notify you before permanently deleting non-essential personal data. Transaction histories and financial records are retained for a period of up to 7 years to comply with international tax and accounting laws.

3. Data Processing and Third Parties

We may share your information with trusted third-party service providers that assist us in operating our platform, conducting our business, or serving our users. This includes payment processors, email service providers, and analytics services.

Our key processors include Stripe (for payment processing), Supabase (for secure database and authentication services), and Google (for analytics and map integrations). Where data is transferred internationally, we rely on Standard Contractual Clauses (SCCs) to ensure data protection standards are met. Under the GDPR and CCPA, you retain the right to request access to, correction of, or deletion of your personal data at any time by contacting our support team.