Built for real gatherings.
These terms set basic expectations for people using CrowdCircle to discover events, host circles, sell tickets, offer merchandise, run sponsor placements, and participate in event chats.
Last updated: 18 May 2026
1. Acceptance
By using CrowdCircle, you agree to these terms and our Privacy Policy. If you use CrowdCircle on behalf of an organisation, you confirm you have authority to bind that organisation.
2. Accounts
You must provide accurate account information, keep your login secure, and promptly update details if they change. We may require email verification before allowing access to creator, ticketing, chat, or admin-sensitive features.
3. Hosts and organizers
Hosts are responsible for the events they create, including:
- accurate titles, descriptions, dates, prices, venue details, online joining instructions, and capacity limits;
- venue permissions, safety planning, local-law compliance, accessibility information, and age restrictions;
- honouring tickets, communicating changes, and handling refunds according to the published policy;
- moderating event pages and chats in a respectful and lawful way.
4. Attendees
Attendees must follow host instructions, venue policies, local laws, and community standards. You are responsible for deciding whether an event is suitable for you and for behaving safely at offline gatherings.
5. Tickets, payments, and refunds
Ticket and merchandise payments may be processed by Stripe or another payment provider. Prices, fees, taxes, availability, refund windows, and transfer rules should be shown before checkout where applicable. Unless required by law, refund responsibility normally sits with the host or seller that offered the event or item.
6. Merchandise and sponsor placements
Sellers and sponsors are responsible for accurate claims, lawful products, fulfilment, customer support, and any required permissions. CrowdCircle may reject, pause, or remove products, promotions, or ads that are unsafe, misleading, spammy, discriminatory, or unsuitable for the platform.
7. Community content
You keep ownership of content you post, but you give CrowdCircle a licence to host, display, moderate, and use it as needed to operate and promote the service. Do not post content that is illegal, abusive, hateful, deceptive, sexually exploitative, infringing, invasive of privacy, or designed to harass or spam others.
8. Safety and moderation
CrowdCircle can remove content, restrict accounts, pause events, reject promotions, or cooperate with authorities when needed to protect users, hosts, venues, sponsors, payment flows, or the service. We may review reports, chat history, ticket state, organizer notes, and audit logs when handling disputes or safety issues.
9. Launch availability
CrowdCircle is evolving quickly. Features may change, move behind login, require provider accounts, or be temporarily unavailable. We will try to keep the service reliable, but we do not promise uninterrupted access.
10. Third-party services
CrowdCircle integrates with providers such as Supabase, Stripe, maps, email, push, hosting, and analytics services. Those providers may have their own terms and privacy notices.
11. Liability
To the extent allowed by law, CrowdCircle is not responsible for host conduct, attendee conduct, venue conditions, third-party products, offline incidents, or losses outside our reasonable control. Nothing in these terms limits rights that cannot be excluded under applicable consumer law.
12. Suspension and termination
We may suspend or close accounts that breach these terms, create safety risks, misuse payments, violate law, or harm the platform. Users can stop using CrowdCircle at any time and request account assistance through support.
13. Governing law
These terms are intended to be governed by the laws of Victoria, Australia, unless mandatory local law gives you additional rights. For launch support, use the CrowdCircle contact form.